These Anker power banks are catching fire, stop using them!
Charmast 10400mAh Power Bank
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Anker PowerCore 5000mAh
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This is a procedure following the discovery of a dangerous manufacturing defect. The affected products, sold between January 3 and September 17, 2024, present a risk of overheating which can lead to fire.
Which Anker power banks are affected?
The affected external batteries are:
- 334 MagGo Battery (PowerCore 10K)
- Power Bank pack and MagGo Power Bank, numbers A1642, A1647 and A1652
To check if your power bank is affected, locate the model number and serial number on the bottom. These are required for the free replacement offered by Anker. You must then fill out an online form with the serial number, proof of purchase and a photo of the model number.
It is crucial that you do not dispose of power banks with household waste or in store recycling bins. Anker advises contacting your local authorities or, for US users, visiting the US Environmental Protection Agency website to find a suitable recycling point.
This recall follows a similar incident in June which affected the 321 Power Bank (PowerCore 5K) external battery and the A3102 Soundcore connected speaker. Anker attributes the issues to a former supplier and says it has changed partners. The company is committed to reviewing its quality assurance processes to prevent further incidents.
