
5G package: Free Mobile offers a surprise reduction to its subscribers

Free
Free (ex Freebox – Subscriber space) is the brand new mobile application of the FAI Free, which allows you to manage your customer account and your various subscription options anywhere. For mobile and freebox.
- Downloads:
378 - Release date:
04/23/2025 - Author :
Freebox SAS - License:
Free license - Categories:
Finance
- Operating system:
Android, online service, iOS iPhone / iPad
Faced with increasingly fierce competition on 5G packages, Free Mobile was finally forced to play the game of customer retention. This is how a temporary reduction was set up for subscribers Free 5g.
A reduction in the Free 5G package compulsory against Orange and Bouygues
On a Facebook group dedicated to Free Mobile, Freebox universe This May 4, 2025 relayed an interesting discovery: a reduction on the Free 5G mobile package.
A subscriber has indeed shared a recently received message from the operator, specifying that his offer passed “At the exceptional price of € 15.99/month for 6 months, instead of € 19.99/month”. Without specifying the reason for this drop of € 4/month, or € 24 for the 6 months, Free Mobile simply talks about “gift” And thanks his client for his loyalty.
A loyalty strategy far from harmless when looking at the range of mobile packages available on the market low-cost. Indeed, the competition rages on this 5G segment in the other three operators:
- Orange – Sosh package 150 GB 5G at € 14.99/month
- SFR – Red by SFR 100 GB 5G package at € 11.99/month or 250 GB 5G at € 14.99/month
- Bouygues Telecom – B & YOU package 200 GB 5G at € 9.99/month (€ 6.99/month with the pure fiber box)
A more than problematic situation for the price placement of the Free 5G package, offered at € 19.99/month. However, it has the advantage of having a 350 GB mobile envelope or a more developed abroad component. Advantages that remain to be qualified, as they seem far from real uses.
Last March, ARCEP pointed out that “Half people with more than 50 GB of mobile data never use the entire available volume”. In addition, many users continue to subscribe to paid options to stay connected abroad.
It therefore seems logical that Free seeks to align with competition capable of seducing many subscribers with much more affordable offers.