“A Kafkaïen black hole”: OneDrive brutally erases him 30 years of personal files, and Microsoft does nothing

Storing everything in the cloud, it has become a reflex. More practical, faster, less bulky … But when the service lets you go, it’s not just a technical bug: it’s a digital life that disappears. This is what a user of OneDrive experienced, which today denounces a system as opaque as they are inhuman.

Blocked out of OneDrive: “It’s not just an account, it’s 30 years of my life”

The message came across Redditlike a bottle in the sea, before being taken up by many media. The man says he has transferred the equivalent of 30 years of personal photos, professional projects and memories on OneDrivejust before a move. He no longer had the place to keep his old records. The plan was simple: centralize everything in the cloud, then copy later on a new support. In theory, common sense.

Except that Microsoft suddenly blocked access to his account. No warning, no explanation. A simple automatic message. And since then? Nothing. He sent 18 times the official form supposed to recover access. Answer ? A robot that says no. Each time.

Microsoft has not yet answered. Officially, the account is “under investigation”. Unofficially, this user is waiting. And every passing day, it’s a little more of its history that is moving away, without it knowing if it can one day recover it.