Amazon assumes and adopts AI on a large scale: “We will need fewer people”
In front of Amazon’s seat, the light brand remains unchanged. But behind the glass walls, a silent revolution is underway: more than 1,000 services boosted at AI redefine the professions, the teams, and the very way in which the company innovates. © Shutershock
In a letter addressed to employees, Andy Jassy is not content to boast the merits of the AI. He announces a switch. More than 1,000 services and tools based on generative AI are already in service at Amazon, and the CEO warns: their rise in power will transform the way of working – by reducing certain trades, while bringing out others. A metamorphosis piloted by AI agents, a new spine of Amazon.
Amazon: Jassy talks about a future with “fewer people” … but no more IA agents
We will need fewer people for some positions that exist today, and more for others.
The tone is measured, but the message is not. After celebrated the 25th anniversary of the companyAndy Jassy announces that the company begins a reorganization carried by generative artificial intelligence. And it is not a distant promise: Amazon already has more than 1,000 IA tools and services integrated into its operations – from logistics to advertising, via Alexa+ or the automatic creation of product sheets.
The heart of this mutation, These are the IA agents. Able to summarize, code, automate, search or even place orders for you, these digital assistants go according to Jassy “Change the speed and scope of innovation”. Result: fewer repetitive tasks, more strategy … and more teams “Scrappy”lighter.
Those who will appropriate AI and help integrate it into our businesses will be one of those who count tomorrow at Amazon.
Andy Jassy, at the head of Amazon since 2021, has embodied a new transformation phase: under its direction, the company accelerates its turn towards generative artificial intelligence, by deploying agents capable of reshaping both services and enrollment. © Dfree
Jassy does not speak of massive social plans or, as we can read elsewhere, to fully replace his employees with Artificial intelligence. But he acknowledges that the massive appeal to AI will result in a decrease in the total number of positions in the “corporate” functions. The discourse, tinged with technological optimism, remains lucid: this transformation asks the teams to reinvent themselves, or to fade.
The paradox is that this transformation is presented as an exciting opportunity: Jassy urges his teams to seize AI, to learn, to test, to innovate. A start-up speech, where we value small “agile” teams and “missions” carried by “builders”. Except that this start-up is the second largest private employer in the world.
While the cuts of massive posts have multiplied in tech for two years, Amazon announces the rest: a silent reorganization, where AI sorts. And in this new architecture, the human remains present … but he must now share their place with algorithms that learn quickly.
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