Telephone canvassing, a scourge soon behind? Yes, but under certain conditions
Difficult in 2025 never having received a call for canvassing a human or a robot to use your CPF, change your windows or reduce this or that invoice. Where bots rot on online life, rotten telephone canvassing that of millions of French people via their smartphone. But, if all is well, it should soon be ancient history.
Already passed several times before the Assembly in JanuaryThen in March Last, a law to change things around canvassing was once again validated Tuesday, May 6 by deputies and senators in a joint joint committee almost unanimously.
Several solutions already exist on the user and telecom side to reduce this phenomenon, but a law would allow to go much further.
Telephone canvassing: which will really change for you from 2026
Until now, it was admitted that a Frenchman gave in principle his consent to receive such calls. With this law, it’s a “complete paradigm shift“Who is promised by Pierre-Jean Verzelen, senator (DVD) of the Aisne. Thus, in the future it will no longer be necessary to oppose canvassing via Bloctel, a service used by just over 5 million people.
Conversely, it will be up to companies to recover the explicit agreement of the French to be able to call them. The method used to obtain this consent remains unknown. In addition, for those already with a contract with a company, the latter can only call to improve the product or service linked to the contract.
If the text is once again validated in a few weeks by the Assembly, it will however not apply immediately. It will indeed have to wait until August 11, 2026.
Will a law suffice?
It remains to be seen whether, once the law has been adopted, the untimely canvassing will really decrease. The calls linked in particular to CPF or energy renovation and housing are, on paper, already prohibited, for the mixed result that we know. Despite 4.4 million euros in fines imposed in 2023 by the DGCCRF to non -compliant call sources (representatives of 60 % of controls), smartphones are still soaring as much.
In addition, Eric Dadian, president of the French Association of Customer Relations (AFRC), specifies that among our German neighbors, such a law with prior consent is already in place, but that it does not prevent fraudulent calls. So let’s hope that the government will give itself the means of its ambitions to protect the French.
Véronique Louwagie, Minister of Trade in Crafts, Small and medium -sized enterprises and the social and solidarity economy, she wants to be reassuring: “The state is fully mobilized to enforce this new ban and to continue to fight against fraudsters.“Thanks to the current form of the text, the DGCCRF, the ARCEP and the CNIL will also be able to exchange data to better control and track down people who do not respect the law.
