Urgent reminder: these headphones sold everywhere in France present a risk of hearing damage

It’s not just batteries and cars that have been the subject of recall campaigns lately. Since December 12, 2025, the government has encouraged buyers of certain wireless headphones sold in France since October 14, 2024 to return them before it is too late for their hearing. Indeed, with these products which “exceed the maximum sound pressure level of 100 dBA“, in the event of prolonged exposure to this threshold,”the risk of hearing damage becomes critical.“

Headphones present in many points of sale

The Silence Anc headphones from the manufacturer Muvit Pro are affected by this risk and this recall. Three references are targeted: 3663111192674 (all batches) and 3663111192667 and 3663111192681 (for preventive purposes). These headphones were sold by Relay, a press and travel brand with a strong presence in France, particularly in train stations and airports.

If you are affected by this recall which will result in the destruction of the headphones, you must call the returns service on 01 79 64 52 30. After providing the requested documents (photo of the product and receipt), an exchange product will then be sent to your address for the incriminated model.

The recall campaign will end on March 12, 2026.